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How gullybet Handles Your Personal Data

At gullybet, we collect only the data we need to run your account and process transactions via UPI, Paytm or PhonePe — nothing more.

Data collected with your consentStored on secured serversAccessible to you on requestDeleted when no longer neededGoverned by applicable Indian law

Explore the Lobby Read FAQ

What This Privacy Policy Covers

gullybet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with gullybet — creating an account, making a deposit via UPI or Paytm, browsing the lobby, contacting our support team, or withdrawing funds through PhonePe. We collect your name, email, phone number, payment identifiers and device details solely

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to operate these services. We do not sell your data to third parties for marketing. Access to and use of our platform depends on local law and is available only where local law permits. Data transfers, where they occur, are protected by contractual safeguards aligned with
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applicable Indian privacy legislation. You may request a copy of your data, ask us to correct it, or submit a deletion request at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you have a question about how we store your data, want to correct an error in your account details, or need to submit a formal deletion request, our privacy support team…

Email Support Send your data request or privacy query to our dedicated address. We acknowledge every email within 24 hours and resolve most data requests within 72 hours of the initial message.

Live Chat Open the chat widget from any page on gullybet.bid. Our agents can verify your identity and log a formal privacy request on your behalf during the conversation, any time of day.

Account Settings Log in and head to the Privacy section under Account Settings. From there you can download your stored data, update your contact details or submit a deletion request without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

We have built our data practices around transparency and your ability to act on your rights at any time.

Encryption at Rest and in Transit

All personal data — including UPI transaction IDs and account credentials — is encrypted using AES-256 at rest and TLS 1.3 in transit. No payment data is stored in plain text on our servers at any stage.

Cookie Control

We use essential cookies to keep your session active and analytics cookies to understand lobby navigation. You can manage or withdraw cookie consent at any time through the cookie banner or your browser settings without affecting account access.

Data Retention Schedule

Account data is held for as long as your account remains active and for a defined period after closure as required by applicable law. Once the retention window closes, data is securely deleted from our systems and backups.

Access and Correction Rights

You have the right to request a full copy of the data we hold about you and to ask us to correct any inaccurate details. Requests are processed within 72 hours and fulfilled through your registered email address.

Account Security Measures

Two-factor authentication is available on all accounts. Login attempts from unrecognised devices trigger an email alert to your registered address, giving you immediate visibility of any unauthorised access attempt.

Third-Party Data Sharing

We share data only with payment processors like UPI networks, Paytm and PhonePe infrastructure partners, and identity verification services necessary to operate your account. We do not share data with advertisers or data brokers.

Common Questions About Your Privacy at gullybet

Below are the questions we receive most often about data collection, storage, your rights and how to act on them. If your question is not covered here, our live chat team can log a formal privacy enquiry on your behalf.

We collect your name, email address, phone number and a government-issued ID for verification. When you deposit via UPI, Paytm or PhonePe, we also log the payment reference associated with that transaction for reconciliation purposes.

Yes. Submit a data access request through Account Settings or by emailing our privacy team. We compile and send the full data export to your registered email address within 72 hours of verifying your identity.

Log in, go to Account Settings and select the deletion option, or contact live chat. We will close your account and delete personal data within the timeframe required by applicable law, retaining only what legislation obliges us to keep.

Only with parties required to operate your account — UPI payment networks, Paytm and PhonePe infrastructure, and identity verification providers. We do not sell or share your data with advertisers, data brokers or unrelated third parties.

We retain account data for the period required by applicable Indian law after closure. Once that period expires, data is permanently deleted from live systems and scheduled for removal from encrypted backups in the next purge cycle.

We use essential session cookies and optional analytics cookies. You can withdraw consent for non-essential cookies at any time through the cookie banner at the bottom of any page. Withdrawing consent does not affect your ability to log in or use your account.

Reach our privacy team via email or live chat on gullybet.bid. We acknowledge all complaints within 24 hours. If you are unsatisfied with our response, you may escalate to the relevant data protection authority under applicable Indian law.

How gullybet Handles Your Personal Data

Three Ways to Contact Us About Your Data

Six Ways We Protect and Manage Your Data

Encryption at Rest and in Transit

Cookie Control

Data Retention Schedule

Access and Correction Rights

Account Security Measures

Third-Party Data Sharing

Common Questions About Your Privacy at gullybet

01 What personal data does gullybet collect when I create an account?

02 Can I request a copy of all the data gullybet holds about me?

03 How do I ask gullybet to delete my personal data?

04 Does gullybet share my data with third parties?

05 How long does gullybet keep my account data after I close my account?

06 How does gullybet handle cookies and can I opt out?

07 Who do I contact if I believe my privacy rights have been violated?

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